About Us

WorkPal is a market-leading provider of job management software, helping organisations across the UK and Ireland streamline operations, boost productivity and drive sustainable growth. Our cloud-based SaaS platform is trusted by businesses in a wide range of industries, from facilities management to engineering, enabling teams to operate more efficiently and deliver better results.

As we continue to grow, we’re looking for a Junior Business Systems Specialist to join our Salesforce team in Belfast. This is an exciting opportunity to be part of a fast-paced, innovative company where your ideas and contributions will make a real impact.

Role Overview

To support the administration, maintenance, and improvement of business systems while developing technical skills across CRM, ERP, databases, and integrations.

This role is ideal for someone starting their IT career or looking to transition into a technical systems role, with strong support and development opportunities provided.

Key Responsibilities

• Support Salesforce user setup, configuration, and basic automation
• Assist with Sage 200c system administration and data updates
• Write basic SQL queries and reports
• Support integrations and data flows between systems
• Troubleshoot day-to-day system issues
• Maintain documentation and procedures
• Support testing of system changes

Essential Criteria

• Interest in business systems, technology, or data
• Basic knowledge of Salesforce or similar CRM systems (or willingness to learn)
• Basic understanding of SQL concepts (or willingness to learn)
• Strong attention to detail
• Problem-solving mindset and curiosity
• Good communication skills
• Willingness to learn and develop technical skills

Desirable Criteria

• Any hands-on experience with CRM, ERP, or business applications
• Exposure to SQL, reporting, or data analysis
• Basic understanding of APIs or integrations
• IT, Computer Science, Business Systems, or related qualification
• Experience in a business or operational role with system usage

How to Apply

Please send your CV to recruitment@workpal.app and include answers to the following questions:

• Why are you interested in this role with us?
• What excites you most about a career in IT and what motivated you to pursue this field?
• Have you heard about, or used, Salesforce or any other CRM before? Please share your experience.
• Are you interested in learning things like databases or coding?

We are an equal opportunities employer

We are an equal opportunities employer