Ardboe Cold Store Experience Substantial Business Mobile Cost Savings

About Ardboe Cold Store

Tyrone based, refrigeration storage company, Ardboe Cold Store was established almost 30 years ago and had experienced rapid growth and expansion since it was newly acquired in 2004. The business offers temperature-controlled warehousing for the food industry with 6million feet of storage capacity as well as third party logistics, online stock visibility, packing and wrapping facilities and warehouse management systems. Arboe Cold Store holds a number of industry accreditations including BRC (British Retail Consortium) Global Food accreditation.

Why did you make the change to Barclay Communications?

Mary Wylie, General Manager at Arboe Cold Store says, “We experienced substantial savings for our business.” Barclay Communications provide its business mobile customers with regular reviews which give details on the account usage including those SIMs with zero usage. This means businesses are able to identify where they could be saving money.

Customers are also updated on additional usage before it hits their bill, reducing bill shocks and allowing management to manage users’ allowance more effectively.

How have the products and services helped Arboe Cold Storage?

“Our efficiency has improved dramatically,” emphasises Mary. The business now has a dedicated account manager monitoring its daily usage and providing reports on this information. By having a service team manage your account, you are able to make managerial decisions based on accurate and up-to-date data. Not only will you save money, but your business will run more efficiently.

Why did you choose us as your provider?

“The customer service is excellent” highlights Mary. Barclay Communications offers a team of in-house account managers who are responsible for working with our customers to get the most out of their account. They provide reports and reviews on important information, offer recommendations to improve the account and answer any customer queries. Mary went on to describe Barclays customer service as “Superb” and said Ardoe Cold Store would most definitely recommend Barclay’s products and services to other businesses.

 

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What our clients say

“Dealing with the team at Barclay Communications is an enjoyable process. It was refreshing to be able to say ‘here’s my problem’ and have them respond with ‘we’ll fix it for you’.”

– Christopher Milligan, Group Systems and Infrastructure Manager at Tayto

“Since switching to Barclay Communications, we have seen a dramatic reduction in costs with no unexpected charges. I feel much more in control now and always well supported by the in-house support team.”

Bruce McDowall, General Manager at NTS

“After an extensive tender process, Barclay Communications came out well on top. This was mainly due to their exceptional customer service, market knowledge, clear pricing proposals and professionalism throughout the process.”

– Saul Johnstone, Buyer for AG Barr