Keeping businesses connected

Cloud Hosted VoIP

Simplify communication

Combine voice calls, video and instant messaging in one platform to create a fully unified communications solution. With a cloud VoIP solution from Barclay, you can connect, communicate and collaborate from anywhere on and device.

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Endless possibilities

Reduce communication costs
Businesses have reported saving up to 70% on their communications when switching to a VoIP solution. International calls also tend to be cheaper as data is transferred via the internet
Increased flexibility
With a VoIP phone system, you and your employees have the ability to work from anywhere rather than being tied to your desk in the office. You can also set up do not disturb if you are in an important meeting or out of the office on a holiday.
Future-proof features
A host of features mean your business is able to operate more productively. You can improve your customer’s experience with on-hold music or IVR call routing or increase employee performance with call recording and listening and real-time reporting

Feature-rich collaboration

Call Recording

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Call Recording

Have your calls recorded for audit and compliance purposes. Use your recording to monitor and train staff and improve your business' service levels.

Management Level Reporting

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Management Level Reporting

Make better informed business decisions with real-time call data. Do you know how many calls you are getting, how they are being handled and who is handling them? Akixi calling reporting gives you a visual overview of all your important information.

CRM Integration

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CRM Integration

Click to dial your customers and have their CRM accounts “pop” when they call your business for the ultimate in customer service.

Horizon with Webex screenshot

Enterprise-grade communication with Horizon with Webex

We are proud to partner with Gamma to bring you their market-leading Horizon with Webex platform. 

Horizon with Webex delivers unified communications to any device. Enjoy voice, video, instant messaging and a host of other features – and if you level up, you can benefit from advanced, time-saving benefits like AI assistant and real-time transcription!    

All this is delivered over the cloud, so that you can communicate and collaborate anywhere, from the office to home and beyond. 

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Communicate on your terms with iPECS

The iPECS platform is globally trusted for business communications, and for good reason! Not only is it a leading VoIP provider – iPECS can be adapted to just about any business. 

Enjoy voice, video and instant messaging on any device as well as compatibility with a range of desk phones to suit any budget. And if you need anything more specialised, iPECS comes with a range of innovative options including AI transcriptions and call summaries and bespoke integration with CRMs and other third-party software.  

iPECS product mockup<br />
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Advanced call reporting for informed decision-making

Akixi’s portfolio of wall boards, reports and value-added features is vast and varied, providing maximum scope to customise your reporting to your exact needs – whether you’re a small team or running several contact centres in multiple locations. You’ll enjoy maximum visibility and control with a choice of over 400 sets of historic and real-time statistics, brought to life with easy-to-assimilate charts, dials and alarms.

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Engineering excellence

We pride ourselves on excellence customer experiences every single time. our team of in-house engineers means we are able to react faster, implement smoother and support better.

Our team of engineers each have over 15 years of expereince in telecoms provisioning, installation and servicing. They work on-site to give you a seamless transition to Barclay Communications.

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What our clients say

“The Barclay team have been trusted suppliers, across several solutions to Wilsons Auctions for many years. Their attention to detail, clear price delivery and exceptional service meant Barclay were an easy choice as our new VoIP supplier.

“As we have become more reliant on our landline system it was imperative that everything ran smoothly and efficiently.”

– John Ardill General Manager of Wilsons Auctions

“Barclay Communications gave me the confidence to move to a cloud-based system,” says Gary. “We currently have 150 members of staff using the new Gamma Horizon system.

“Early in the process, we were assigned a Project Manager who, at every step of the way, guided us from planning through to delivery of the system.”

– Gary Agnew of Camden Group

“Barclay VoIP has given freedom to our out of office sales and contracts teams providing them with instant access to back office support, just like they were based in the office next door.

“VoIP offers us more than just voice, with a wide selection of additional features, such as video conferencing and BMS integration.”

– Simon Ferguson, Associate HR Director at NK Group