Together We Can Stop

AUTO-RENEWAL

Of Business Fixed-Line Contracts

Stand With Us & Make A Difference

We can’t do this alone.

We need your help, as businesses affected by auto-renewed contracts, to bring this issue to light. That’s why we’re asking you to stand with us, share your experiences and make a difference for future businesses.

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What Does Auto-Renewal Mean?

Auto-renewal refers to the practice of automatically enrolling businesses into a new contract without warning or notice, usually for a minimum of 12 months up to 5 years.

Often concealed within the small of print of your contracts terms and conditions, businesses are required to give between 30 and 90 days notice to their provider should they wish to terminate their contract.

As a telecoms provider, we don’t and won’t practice this with any of our customers. Ever.

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Northern Ireland Business Statistics (2020)

8,360

Businesses Affected

38,500

Seats Auto-Rolled

£4,500,000

Annual Overspend

The Easa Group

“ Automatic contract renewal
was not only frustrating but
it also caused us a lot of time
and cost. It was never made
clear to us nor was it ever even
discussed when our contract
was coming close to its end. ”

Molloy Fuels

Our system was dated and
costs in the market were
lower – so our disappointment
to have been entered into this
against our will by a company
we trusted with the business
originally is understandable. ”

ESL Engineering

“ I have unfortunately fallen foul to this practice.
My current supplier has rolled me into a 24 month
contract as I had missed the correct notification
period. I was shocked that any company can
legally get away with this practice and equally
that they should want to. I have bluntly stated
that is it the last business they will see from us.”