Your business is unique, so are you IT needs. That’s where we can help.
Barclay IT Support
Tailored IT Support, Created Just For You
At Barclay, we understand that no two businesses are alike. That’s why our IT support services are tailored to meet your specific requirements, budget, and operational goals.
Managing your IT in-house can get costly, and quickly turn into an unwanted headache.
Whether you need full-scale IT management, supplemental support for your in-house team, or something in between, Barclay is here for you. We ensure your IT infrastructure is robust, reliable, and perfectly suited to your needs.
With Barclay, it’s all about peace of mind, that’s why we’ve got all your IT bases covered.
IT Support With Barclay: What Are My Options?
Let Barclay be your entire IT department. From day-to-day operations to strategic IT planning, we manage everything so you can focus on what you do best. This option is perfect for businesses seeking wrap-around support and complete peace of mind.
Already have an IT department? No problem. We can provide additional support for complex projects or help troubleshoot those challenging IT issues that pop up from time to time.
Barclay offers flexibility. Whether you need full management or just occasional help, we’ll work with you to create a bespoke IT support package that fits your business perfectly.
Your IT Journey With Barclay
Step 1: Consultation
We begin with a deep dive into your IT needs. From understanding your budget to discussing day-to-day operations, upcoming projects, and existing challenges, we leave no stone unturned.
Step 2: Service Agreement
After your consultation, we’ll craft a support package that’s just right for you, offering the services and level of support that align with your needs and budget.
Step 3: Choose your service level
Barclay offers guaranteed service levels tailored to your specific requirements. It’s all about flexibility, and choosing the level of service that best supports your business.
| Our Service Levels | Level 1: Total failure of IT hardware or software | Level 2: Problem stopping an end user from working | Level 3: Problem causing inconvenience | Level 4: Request for upgrade or additional hardware/software |
|---|---|---|---|---|
| Outcome | Immediate resolution to critical issues, minimizing downtime | Quick resolution to keep your employees productive | Timely solutions to minor issues to maintain workflow | Efficient upgrades and licensing management to keep your technology up to date |
| Response | Immediate | 30 minutes | 4 hours | Same day |
| Fix | 4 hours | 4 hours | Same day | 48 hours |
Our Core IT Support Services
Here at Barclay, we’re proud to offer a wide range of IT support services, each designed to keep your business running smoothly.
PC & Latop Support
Fast and reliable support for your workstations.
Route & Firewall Support
Manage your network efficiently and securely.
Server & VM Support
We make sure your servers and technology are performing optimally.
UPS
Protect your critical IT infrastructure from power disruptions with uninterruptible power supply management.
Additional Services From Barclay
Managed Wi-Fi
Fast, reliable connectivity across your business.
Microsoft 365 Management & Billing
Simplify your cloud services with our expert MS 365 support.
Network Switching Hardware
Efficiently manage and upgrade your network infrastructure.
Project Services For Busy Teams
Need help with a specific IT project? Barclay provides expert support for:
Cabling & LAN Work
Network infrastructure customised to your needs.
Wi-Fi Network
Reliable, high-performance wireless coverage.
Server Projects
Managed Server Support
API Development
Effortlessly integrate and optimise your business software.
New to Barclay? Get a Free IT Audit
Think our IT Support services might be right for you? Great, we’d love to have you onboard. First things first, we start every new partnership with a free IT audit to assess your current setup.
This audit identifies vulnerabilities, evaluates inefficiencies within your setup, and provides actionable recommendations to get the most out of your IT.
It’s the first step to achieving security, boosted productivity, and reduced costs, and it’s a great way for businesses to discover the gaps in their IT infrastructure.
How Barclay IT Support Boosts Your Business
Experience a range of benefits with our tailored IT support services.
Enhances Team Productivity
Increases Security
360-Degree IT Support With No Gaps
Reduces Business Costs
Minimises Downtime
Choose an Award-Winning IT Provider
That Partners With Industry Leaders
Hear from our customers
“Charlotte Nolan was extremely helpful and a pleasure to deal with. Explained every step with me regarding my contract. This is the type of person everyone wants to speak to on the other end of the phone; thank you.”
“Great service. Our account Manager is second to none. Always at hand to assist and resolve our query. No task big or small, it is always dealt with quickly and efficiently, Thank you!!!”
“I’ve always found Barclay Communications to be a very professional company and very responsive with any requests, particularly, Gerald Furey and Neal Collins, who have both been extremely helpful.”
Why Choose Barclay Communications
We’re More Than A Provider
IT management can be stressful, but it doesn’t need to be. We’re here to make it simple. Our IT support services allow you to focus on the things that matter, such as your team or growing your business. Let our experts do all the heavy lifting.
Fixed Line
IT Services
