helping businesses get a fair deal with their telecom contracts
F.A.I.R Fighting Against Industry Rip-Offs
Every business needs a phone system. But some unscrupulous providers are saddling businesses with excessive charges and unfair contracts. We’re campaigning to put that to a stop.
Are you concerned about getting tied into a bad telecoms contract? Have you been impacted by a mis-sold contract or lease agreement?
Check out our guide to getting a better deal. We give you red flags to watch out for and tips on getting out of a bad contract – so even if you have been ripped off, you won’t be again.
Lack of Transparency
Unclear detail, obscure or lack of information about pricing, service levels or terms can be a deliberate act to mislead customers into what they’re agreeing to.
Hidden Fees and Clauses
If costs are not clearly set out within a contract, it can lead to unexpected charges that increase your expenses over time.
Aggressive Sales Tactics
High-pressure sales techniques that rush decision are an immediate red flag. A false sense of urgency can lead to missing key details, trapping you into an agreement not suitable to you.
Restrictive Clauses
Restrictive clauses such as lock-in periods, exclusivity agreements or rigid cancellation policies can lead to costly implications or limited flexibility for your business.
Building Trust in the Telecoms Industry
At Barclay, we’ve worked hard to establish ourselves as a leading, trusted provider, and we strongly believe our industry needs tougher regulations on rip-off contracts.
When it comes to choosing a provider or looking for the right deal for hardware or services for your business communications it can feel like a complex area to navigate. It’s important to have confidence in the contracts you commit to and the providers you work with.
It’s important for businesses to feel informed and aware of the red flags to look out for when entering an agreement. Download our whitepaper to discover further information.
We’re a leading UK Mobile provider.
Years Experience
Customers
Connections
Sectors we work with.
Private
Keeping businesses talking with custom pricing and dedicated service
Public
Connecting departments and public bodies through our government supplier accreditation
Tertiary & Support
Helping the community with our “Not For Profit” charity campaigns
What our clients say
“Dealing with the team at Barclay Communications is an enjoyable process. It was refreshing to be able to say ‘here’s my problem’ and have them respond with ‘we’ll fix it for you’.”
– Christopher Milligan, Group Systems and Infrastructure Manager at Tayto
“Since switching to Barclay Communications, we have seen a dramatic reduction in costs with no unexpected charges. I feel much more in control now and always well supported by the in-house support team.”
– Bruce McDowall, General Manager at NTS
“After an extensive tender process, Barclay Communications came out well on top. This was mainly due to their exceptional customer service, market knowledge, clear pricing proposals and professionalism throughout the process.”
– Saul Johnstone, Buyer for AG Barr
Fixed Line
IT Services
