The client
Ulster Rugby is one of Ireland’s four professional provincial rugby teams, competing in the United Rugby Championship and European Champions Cup. The team, along with its staff, travels extensively across the UK, Europe and South Africa throughout the season.
The challenge
With a busy international travel schedule, Ulster Rugby required a mobile solution that could adapt to the demanding needs of professional sport — including seamless connectivity, strong customer support and protection from high roaming charges abroad.
Many players and staff had previously faced issues with inconsistent network coverage and surprise roaming bills, particularly when travelling to destinations like South Africa.
The solution: Barclay Bounce
Barclay Communications delivered a bespoke mobile solution using its unique Barclay Bounce tariff. The offering allows Ulster Rugby to switch between any of the four major UK networks on a single contract and unified bill, offering 99.9% network coverage. A tailored roaming package was also created to support the team’s overseas needs.
The impact
The new tariff has delivered reliable connectivity at home and abroad, greater cost control and improved account management via dedicated support and online reporting.
Ulster Rugby now benefits from:
- Flexibility across multiple mobile networks
- A bespoke roaming tariff for international matches
- A dedicated account manager for seamless support
- A fully unified bill with clearer reporting
Testimonial
“The competitive pricing and bespoke nature of Barclay Communications’ offering have been game-changers for us. It allows us to avoid hefty roaming charges when travelling to places like South Africa, which is vital for our operations.
What stood out to us was the outstanding customer experience, from aftercare to online reporting and a dedicated account manager. The support we’ve received from day one has been exceptional.”
– David Edwards, Ulster Rugby
Barclay’s perspective
“We worked closely with Ulster Rugby to understand their needs and build a roaming tariff that worked, especially for high-usage destinations. They’re a brilliant partner and we’re proud to support such a prestigious team,”
– John Roulston, Sales Director, Barclay Communications
Beyond mobile, the partnership includes access to Ulster Rugby’s corporate hospitality, enhancing Barclay’s client and staff engagement. It’s the kind of strategic partnership that underpins Barclay’s rapid growth — now serving over 14,000 businesses and more than 150,000 users across the UK and beyond.
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Mobile
Fixed Line
IT Services
